Privacy Policy

Welcome

Welcome to sedekah.id, an online donation platform managed by DT Peduli. This privacy policy explains how we collect, use, and protect your personal information when you use our services as well as integrated services on other platforms. We are committed to keeping your data confidential and secure. By accessing our services, you agree to this policy and its terms.

Information We Collect

We may collect your personal information when you visit the site, subscribe to the newsletter, fill in a donation form, or interact with us through our various service channels. The information we may collect includes:

• Full name
• Email address
• WhatsApp / phone number
• Mailing address (if you provide it)
• Payment and transaction information (when you donate — most of it is processed directly by our payment gateway providers and is not stored on sedekah.id servers)
• Technical data: IP address, user agent, and session information for security and audit purposes

Use of Information

The personal information collected from our site is used to:

• Process your donation and send donation confirmations
• Send updates about programs and activities
• Provide better donor support services
• Improve the user experience on the site
• Conduct internal analysis to improve our services
• Report officially to the competent authorities as required by law

Third-Party and Social Media Integrations

To process donations and run our services, sedekah.id integrates with several third parties, including:

• Payment Gateways (Midtrans, WinPay, PayPal, and others) — for processing donation payments.
• WhatsApp / Qiscus — for delivering login OTPs and donation confirmation notifications.
• Email service (SMTP) — for delivering receipts and reports.
• Analytics services (Google Tag Manager, Meta Pixel, TikTok Pixel) — for measuring campaign effectiveness and optimizing the site.

Each third party has its own privacy policy. We encourage you to read those policies before using their services.

Information Security

We take reasonable, industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure, including encryption of sensitive data (AES-256-GCM for gateway credentials) and password hashing (bcrypt). However, no method of electronic transmission or storage is completely secure, so we cannot guarantee the absolute security of your information.

Cookies and Tracking Technologies

Our site uses technologies such as cookies to automatically collect certain information. Cookies are small files stored on your device to uniquely identify the device and enhance your experience. You can set your browser to refuse cookies or to notify you when a cookie is sent. Please note that disabling cookies may affect some site features.

Data Retention and Donor Rights

In accordance with Law No. 27 of 2022 on Personal Data Protection, you have the right to:

• Access the personal data we store about you
• Update or correct inaccurate data
• Request deletion of your personal data (except data that must be retained for compliance with zakat / tax reporting regulations)
• Withdraw consent for certain data processing

To submit a request regarding your personal data, please email donasi@dtp.id.

External Links

Our site may contain links to external sites that we do not manage. We are not responsible for their content or privacy policies. We encourage you to review their policies before sharing any information.

Changes to This Policy

This privacy policy may be updated from time to time as technology and applicable regulations evolve. Significant changes will be announced on this page. Your continued use of our site means you accept those changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at donasi@dtp.id.